FAQ

  • What is your cancellation policy?

    We understand situations arise when you may need to cancel or reschedule your appointment. To do so, we request you notify us at least 24 hours in advance. This allows us to offer your appointment slot to another client on our waiting list.

    No Shows and/or Same Day Cancellations are subject to a cancellation fee:

    Chiropractic Cancellation less than 24- hours/NO SHOW - $65.00 cancellation fee

    Massage Same-day cancellation/ NO SHOW - $103.50 fee

    We appreciate your understanding and cooperation with this policy, as it helps us maintain efficient scheduling and service quality for all our clients.

    In case of emergencies or unforeseen circumstances, please contact us directly to discuss your situation - 709-757-5777

  • Can I book Online?

    You can now book appointments for Chiropractic and Massage Therapy online! Please visit our home page to select the practitioner you'd like to schedule with.

    Please note: Chiropractic Initial Visits and Reassessments must be booked by calling the clinic directly, as these appointments require additional time.

  • Can I cancel my appointment online?

    Please note that Chiropractic and Massage Therapy appointments cannot be cancelled online. To cancel an appointment, please call our clinic at 709-757-5777, and our front-end staff will assist you. Outside of clinic hours, cancellations can also be sent via email to discoverchiropractic@bellaliant.com.

    Please be note that cancellations made under 24 hours or on the same day are subject to our cancellation policy.

  • What is a Reassessment?

    If it has been over six months since your last visit, your upcoming appointment is scheduled as a reassessment. This process ensures we have the most accurate and up-to-date health information to provide you with the best possible care

  • Where are you located?

    We are now located at 146 Campbell Avenue, St. John's, at the intersection of Cashin Avenue and Campbell Avenue. We look forward to welcoming you to our new clinic space!